Shop Policies

Orders are processed within 48 hours or as quickly as they can be, based on availability of baked goods. Some items may require production if not currently stocked at our kitchen.

 

We recommend OVERNIGHT or 2-day shipping for most items across the United States.
:: Delivery within Southern California is typically guaranteed overnight by Fed Ex if “Home Delivery” or “Ground Delivery” (business addresses) is selected.
:: Delivery OUTSIDE OF California may require Fed Ex “Overnight” shipping; please call kitchen if you are unsure of which method to select.
:: Cakes are shipped with ice packs in corrugated boxes but are not guaranteed unless delivered with our suggested delivery method chosen.
:: Due to excessive heat, shipping during Summer months may require OVERNIGHT options only.

 

We appreciate feedback on all of our products.
:: We will replace any shipment or refund credit card used if you are unsatisfied by our goods ONLY if delivery method selected is according to our recommended delivery for that product.
:: We cannot guarantee freshness on items shipped to addressees who are not home to accept goods or on items shipped out of state by Ground or Home Delivery.